Last updated: October 25, 2026

This Privacy Policy explains how Mission Viejo Water Heater Pros ("we," "us") handles information when you visit waterheaterrepairmissionviejo.com (the "Site") or call the phone number shown on the Site.

Who we are

Mission Viejo Water Heater Pros is a service that connects homeowners with independent, locally operating water heater and plumbing service providers. We do not perform repairs, replacements or installations ourselves. When you call, your call may be routed to an independent provider who serves your area.

Information we collect

Phone call information. When you call, our call tracking systems may collect your phone number, the time and length of the call, your general location (such as area code or ZIP code) and, where allowed, a recording of the call.
Website information. Like most websites, we may collect your IP address, browser type, pages visited and the page that sent you here, using cookies and similar tools.
Information you share. Details you give on a call, such as your name, address and the problem with your water heater.

Call recording

Calls may be recorded for quality, training and billing purposes. Where the law requires it, including in California, you will be told at the start of the call if it may be recorded. If you do not want to be recorded, you may end the call.

How we use information

To connect your call with a service provider who can help.
To measure and improve our service and Site.
To confirm and bill for calls with our partners.
To meet legal duties and prevent fraud.

How we share information

We share call details with the independent service provider your call is connected to, and with call tracking, analytics and advertising partners that help us run the service. We do not sell your personal information for money. Service providers who receive your information handle it under their own privacy policies.

Cookies and analytics

We may use tools such as Google Analytics to understand how visitors use the Site. You can block or delete cookies in your browser settings.

Your California privacy rights

If you live in California, you may have the right under the California Consumer Privacy Act to know what personal information we collect, to ask us to delete it, to correct it and to opt out of its sale or sharing. To make a request, call (949) 693-0298 and ask for a privacy request. We will not treat you differently for using these rights.

Data security and retention

We use reasonable safeguards to protect information and keep it only as long as needed for the purposes above or as required by law.

Children

The Site is not meant for children under 13, and we do not knowingly collect their information.

Changes to this policy

We may update this policy. The date at the top shows the latest version.